SharePoint is a web-based application that integrates with Microsoft Office.SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially between organizations.Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from almost any device.
Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources which can be rapidly provisioned and released with minimal management effort. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in either privately owned, or third-party data centers that may be located far from the user ranging in distance from across a city to across the world.
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels or points of contact between the customer and the company which could include the company’s website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.
CRM is a cloud based solution that helps you track sales activities, predict customer behaviour, automate, and keep sales processes streamlined.
Office 365 is the brand name Microsoft uses for a group of software and services subscriptions, which together provide productivity software and related services to subscribers. For consumers, the service allows the use of Microsoft Office apps on Windows and macOS, provides storage space on Microsoft’s cloud storage service OneDrive. For business users, Office 365 offers service plans providing e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Microsoft Office software.
Our Teams provides the enterprise security and compliance features you expect from Office 365, including eDiscovery and legal hold for channels, chats and files. Our Teams encrypts data at all times, at-rest and in-transit, and includes multi-factor authentication to enhance identity protection.